Privacy and Cookie Policy

What This Policy Covers

This Policy covers information processed through coinswaper.io in connection with website browsing, service interaction, support communication, cookie usage, technical administration, and compliance-related review where applicable.

Information You May Provide

Users may voluntarily provide information such as:

• contact details;
• wallet addresses;
• transaction details;
• support messages;
• attachments or screenshots;
• verification documents if requested.

Information Collected Automatically

When the website is used, CoinSwaper may automatically collect certain technical and usage data, including:

• IP address;
• browser type and version;
• operating system;
• device type;
• language settings;
• visited pages;
• referral source;
• time and date of interaction;
• approximate regional location derived from technical signals.

How Cookies May Be Used

CoinSwaper may use cookies and similar technologies for several purposes, including:

• remembering session preferences;
• measuring traffic and page activity;
• analyzing website performance;
• improving navigation and usability;
• supporting security and abuse prevention.

Some cookies may be essential for normal website operation, while others may be used for analytics or functionality improvement.

Reasons for Using Collected Information

CoinSwaper may use information to:

• operate the website;
• process service-related requests;
• improve content and usability;
• monitor performance and technical reliability;
• answer questions or support requests;
• investigate misuse or suspicious behavior;
• comply with internal procedures and legal obligations.

Transaction and Compliance Context

Where a service request is submitted, CoinSwaper may process information connected to wallet activity, transaction details, user communications, and supporting documents in order to assess, support, review, or document the request.

When Information May Be Shared

CoinSwaper may share information with selected categories of recipients such as hosting providers, analytics services, compliance vendors, technical contractors, professional advisers, liquidity or infrastructure partners, and lawful authorities where required.

Data Storage and Retention

Information may be stored for a period that is reasonably necessary in light of operational needs, fraud prevention, legal duties, dispute handling, internal audits, and security review. Different categories of information may be retained for different periods.

Protection of Information

CoinSwaper takes reasonable steps intended to protect stored information against unauthorized access, accidental loss, misuse, disclosure, or alteration. Even so, no technical method of storage or transmission can be guaranteed as fully secure.

International Transfers

Because website infrastructure or service providers may operate in multiple locations, information may be processed or stored outside the user country. By using the website, the user acknowledges that such transfers may occur.

Third-Party Links and Services

Coinswaper.io may contain links to or interactions with third-party websites, tools, wallets, or providers. CoinSwaper is not responsible for how those external parties collect or process data.

Your Choices and Rights

Depending on local law, users may have the ability to request access to certain personal information, ask for correction of inaccurate data, or request deletion where such deletion is legally and operationally possible.

Policy Changes

CoinSwaper may revise this Privacy and Cookie Policy from time to time. Continued use of coinswaper.io after changes are published will mean the updated version applies.

Contact Details

Questions about this Policy may be submitted using the contact information published on coinswaper.io.